The hotel is located in a prime location, close to many restaurants and within walking distance of great downtown amenities. Guests can easily explore the area and have a variety of dining options to choose from. the rooms are comfortable and well-equipped with amenities such as a washer, dryer, dishwasher, and stove. the staff provides fast check-in and great service, ensuring a pleasant experience.

The hotel's security system can be a bit annoying, with alarms sounding if the door is left open for any period of time.

great location ,friendly staffand excellent apartment

Lack of restaurant

I enjoyed the beautiful view from our room. The tub was awesome! I will stay again.

We couldn't check in until 4:00 pm. The staff was nice enough to hold our bags before our room was ready so we could walk around town.

The room was spacious and the bed was comfortable, providing a good night's sleep. The kitchen was well-equipped, allowing us to prepare our own meals. the hotel's location was convenient, with easy access to nearby attractions and amenities.

One major drawback was the lack of air conditioning in the room. While the windows and doors could be opened, it did little to alleviate the stuffiness, especially during hot weather.

The bathroom floors were heated and the kitchen was well supplied with pans, utensils and dishes.

Street noise was pretty awful until after midnight.

Excellent facilties and top notch staff

Great value, convenient location, pool and hot tub Stayed in a suite with a full kitchen, good for saving money on meals. Location is well-situated for exploring the area. Pool and hot tub area are well-maintained and clean.

Poor customer service, noisy location Staff was unhelpful when I experienced unexpected circumstances that interfered with my spa appointment. Had continued noise disruptions from early morning street traffic.

The lobby was very nice and the staff were very friendly and accommodating. The pool area was also very nice along with the private theatre room.

The room wasn't very clean and there is no air conditioning, also, it's very noisy at night since the windows need to be left open because of the heat during summertime.

The overall appearance and design of the hotel is lovely and appealing to having a wonderful holiday. The location is awesome for visitors from out of town, it is centrally located to many of Victoria's shops, and tourist adventures

We stayed there on one of the hottest days of the summer and there was no air conditioning. I realize its eco-friendly but it was disappointing in that regard. I found the underground parking very maddening, kept turning down where the exit signs were only to find the parking stalls full, and having to back out as there were no exits.....very frustrating.

Had a stagette and had a marvelous time! Thanks so much.

Location was great. Space was good for the cost.

Mattress was not the quality we would expect--hard and bouncy and quite uncomfortable.

A little bit on the pretentious side, staff and guests felt a little snobby in the lobby.

Huge, Amazing Rooms, Very Well Equipped

Loved the hotel and room the service was excellent and the rooms were beautiful

I wish the pool hours were longer and there was a full restaurant